2017 Latin America Forum

The New Digital Workplace

Unlocking Opportunities to Achieve Business Outcomes and Drive Organizational Change

May 24–26, Miami

Event Agenda

Click on the titles to expand or collapse.

WEDNESDAY, MAY 24

12:00Forum registration opens

12:00–13:00Lunch

13:00–13:30Welcome to Forum 2017 – Opening Remarks

Julio PortalatinPresident and CEO of Mercer

13:30–15:00Reimagining the Employee Experience and Our Digital Workplace: A Mercer Perspective

Employees expect their employers to provide sophisticated digital tools to enable them to focus on their work and develop fulfilling careers. How can employers ensure they’re designing experiences that will engage employees and win the talent war?

Digital has afforded many opportunities to enable employees to work remotely and on the go, while improving their ability to build their networks, collaborate with their clients, and share content and learning opportunities. What is the digital workplace roadmap — critical to success in the next five years?

Barney LoehnisGlobal Digital Leader, Mercer

Special Guest TBC

15:00–15:30Networking Break

15:30–17:00Mend the Gap: How to Bring Financial Security to an Aging Workforce in Latin America

Global retirement systems play a critical role in society and impact virtually every major stakeholder group as well as the broader economy and financial system. Historically, public and private institutions had managed and pooled the risks of individuals and guaranteed certain outcomes to individual participants, but that system has slowly been supplanted by one where each individual is personally responsible for his or her retirement and financial well-being.

This is a serious concern in Latin America, as, in general, there is a limited retirement savings culture, the social security systems provide limited coverage and are generally underfunded, and the population is aging. Retirement readiness has become a critical topic for organizations across the region to support a multigenerational workforce, succession planning, attraction and retention.

In this session, we highlight key aspects of Mercer's latest research and explain what these evolving trends mean for the future of retirement. We discuss what stakeholders can do to drive change — from the individual level to the corporate level to the government level. In this discussion, we also share an overview on public and private systems tracked by the Melbourne Mercer Global Pension Index (MMGPI), the world's most comprehensive comparison of global pension systems, measuring 27 systems against more than 40 indicators to gauge their adequacy, sustainability and integrity.

André MaxnukPrincipal – México, Mercer

Julio PortalatinPresident and CEO of Mercer

17:00–18:30Client Case Study – A Data-driven Approach for Enhancing Leadership Effectiveness and Employee Engagement

Tomas Chamorro-PremuzicCEO, Hogan

Special Guest TBC

18:30–19:30Networking Break

19:30Conference Dinner

THURSDAY, MAY 25

07:15–08:15Breakfast

08:15–08:30Welcome to Day 2

David AndersonPresident for Mercer's Growth Markets Region

08:30–10:00Keynote Address

Jacob MorganBest-Selling Author, Keynote Speaker and Futurist

10:00–11:30Panel Discussion: Innovation in Health Care

David KaplanSenior Partner – San Francisco, Mercer

Special Guest TBC

11:30–12:00Networking Break

12:00–13:30GROUP SESSION A

Interactive Session: Practicing Innovation in Health Care (Spanish)

David KaplanSenior Partner – San Francisco, Mercer

Special Guest TBC

A Holistic Approach to Gender Diversity: Leveraging Technology to Address the Unique Career, Health & Financial Needs of Women in your Workforce

Ana María WeiszWealth Argentina, Chile, Paraguay, Bolivia and Uruguay & Women@Mercer Latam Leader – Argentina, Mercer

Special Guest TBC

Andean Region — Workshop (Spanish)

Simbad CeballosCountry Leader – Colombia, Mercer

Gabriel RegaladoCEO – Perú, Mercer

Emotional Salary: How Can Intangible Rewards Improve Engagement, Reduce Turnover and Optimize the HR Strategy?

The phenomenon of people moving laterally from one company to another due to offers they believe are more attractive…and then regretting their decision after some months on the new job is especially common in Latin America. People don't appreciate what they have until they lose it.

Companies currently invest heavily in HR strategies to improve the workplace experience and enhance engagement. Over time employees become used to their environment, focus only on their base salary, and lose the Total Rewards concept, which includes Intangible Remuneration.

Emotional Salary is a program with an individual perspective, which helps companies and employees identify, value and optimize their total rewards, taking into consideration differences in age, gender, and hierarchical levels. This concept has been helping companies increase engagement, reduce turnover, improve the results of organizational climate survey, and validate the remuneration strategy.

Leandro RibeiroSenior Associate – México, Mercer

Rosa María EspinosaRegional Director of Compensations and Benefits for LA, American Express

13:30–15:00Lunch

15:00–16:30GROUP SESSION B

Compensation Planning 2017: Latin America Forecasts and Trends (Spanish)

A tradition of our HR conference, this session presents a detailed overview of the compensation and benefits trends in Latin America, as identified by the Mercer's Total Remuneration Survey, focusing specifically on what's behind the numbers. By correlating information and indicators from different countries and contrasting the region's results with trends identified by Mercer's global surveys, delegates will have an updated overview of key current compensation and benefits issues and trends across Latin America.

Gerardo García RojasInformation Solutions Leader – México, Mercer

Christian PereiraExecutive Compensation & Pay For Results Leader – México, Mercer

A Holistic Approach to Gender Diversity: Leveraging Technology to Address the Unique Career, Health & Financial Needs of Women in your Workforce (Spanish)

Ana María WeiszWealth Argentina, Chile, Paraguay, Bolivia and Uruguay & Women@Mercer Latam Leader – Argentina, Mercer

Special Guest TBC

Inside CEOs' Minds: CEO Challenge Survey 2017

Since 1999, The Conference Board has asked CEOs, presidents and chairpersons across the globe to identify their most critical challenges for the coming year in order to produce an incredibly compelling report that influences the market every year. For the 2014 edition, Marsh & McLennan Companies joined The Conference Board to enable the participation of Latin American leaders in the CEO Challenge Survey.

In this session, Mercer and The Conference Board experts present a detailed overview of the CEO Challenge Survey 2014 results and compare the region's findings to challenges identified globally. Whether their challenges are in human capital, operational excellence, innovation, customer relationships or risk, CEOs will have to deliver through their people. Don't miss this conversation about the challenges that CEOs in Latin America and around the world have identified for 2014 and the set of strategies that will need to be implemented to compete harder and ensure operational excellence.

Daniel NadbornyPartner & Global Consulting Leader LA – Argentina, Mercer

Special Guest TBC

Mexico — Workshop

Julieta ManzanoDirector, Business Development – México, Mercer

André MaxnukPrincipal – México, Mercer

16:30–17:00Networking Break

17:00–18:30GROUP SESSION C

Digital Recruiting – New Technologies for Hiring Best Fit Talent (Spanish)

Social, mobile, video, text, artificial intelligence, machine learning and gamification are all changing the way companies connect with candidates. Companies that don't embrace these new technologies won't be able to attract and engage the best candidates, whether they are outside or already in, your organization. In this session you will learn about new digital technologies that both improve the candidate experience and provide valuable information and insights to hiring managers. Find out how your company can make better hiring decisions by using new technologies and data to supplement human instinct in hiring.

Barbara MarderSenior Partner, Global Innovation Leader for Talent business, Mercer

Martin Ibañez FrochamSenior Partner, Talent — Latin America, Mercer

Argentina & Chile — Workshop

Cecilia GiordanoCountry Leader – Argentina, Mercer

Diego GuaitaCountry Leader – Chile, Mercer

Emotional Salary: How Can Intangible Rewards Improve Engagement, Reduce Turnover and Optimize the HR Strategy? (Spanish)

The phenomenon of people moving laterally from one company to another due to offers they believe are more attractive…and then regretting their decision after some months on the new job is especially common in Latin America. People don't appreciate what they have until they lose it.

Companies currently invest heavily in HR strategies to improve the workplace experience and enhance engagement. Over time employees become used to their environment, focus only on their base salary, and lose the Total Rewards concept, which includes Intangible Remuneration.

Emotional Salary is a program with an individual perspective, which helps companies and employees identify, value and optimize their total rewards, taking into consideration differences in age, gender, and hierarchical levels. This concept has been helping companies increase engagement, reduce turnover, improve the results of organizational climate survey, and validate the remuneration strategy.

Leandro RibeiroSenior Associate – México, Mercer

Rosa María EspinosaRegional Director of Compensations and Benefits for LA, American Express

Brazil — Workshop

Marcelo FerrariDirector, Market Development – Brazil, Mercer

Eduardo MarchioriCountry Leader – Brazil, Mercer Marsh Beneficios

18:30–21:00Networking Cocktails

FRIDAY, MAY 26

07:30–08:30Breakfast

08:30–10:00GROUP SESSION D

Andean Region — Workshop

Simbad CeballosCountry Leader – Colombia, Mercer

Gabriel RegaladoCEO – Perú, Mercer

Argentina & Chile — Workshop (Spanish)

Cecilia GiordanoCountry Leader – Argentina, Mercer

Diego GuaitaCountry Leader – Chile, Mercer

Brazil — Workshop (Spanish)

Marcelo FerrariDirector, Market Development – Brazil, Mercer

Eduardo MarchioriCountry Leader – Brazil, Mercer Marsh Beneficios

Inside CEOs' Minds: CEO Challenge Survey 2017 (Spanish)

Since 1999, The Conference Board has asked CEOs, presidents and chairpersons across the globe to identify their most critical challenges for the coming year in order to produce an incredibly compelling report that influences the market every year. For the 2014 edition, Marsh & McLennan Companies joined The Conference Board to enable the participation of Latin American leaders in the CEO Challenge Survey.

In this session, Mercer and The Conference Board experts present a detailed overview of the CEO Challenge Survey 2014 results and compare the region's findings to challenges identified globally. Whether their challenges are in human capital, operational excellence, innovation, customer relationships or risk, CEOs will have to deliver through their people. Don't miss this conversation about the challenges that CEOs in Latin America and around the world have identified for 2014 and the set of strategies that will need to be implemented to compete harder and ensure operational excellence.

Daniel NadbornyPartner & Global Consulting Leader LA – Argentina, Mercer

Special Guest TBC

10:00–10:15Break

10:15–11:45GROUP SESSION E

Compensation Planning 2017: Latin America Forecasts and Trends

A tradition of our HR conference, this session presents a detailed overview of the compensation and benefits trends in Latin America, as identified by the Mercer's Total Remuneration Survey, focusing specifically on what's behind the numbers. By correlating information and indicators from different countries and contrasting the region's results with trends identified by Mercer's global surveys, delegates will have an updated overview of key current compensation and benefits issues and trends across Latin America.

Gerardo García RojasInformation Solutions Leader – México, Mercer

Christian PereiraExecutive Compensation & Pay For Results Leader – México, Mercer

Mexico — Workshop (Spanish)

Julieta ManzanoDirector, Business Development – México, Mercer

André MaxnukPrincipal – México, Mercer

Interactive Session: Practicing Innovation in Health Care

David KaplanSenior Partner – San Francisco, Mercer

Special Guest TBC

Digital Recruiting – New Technologies for Hiring Best Fit Talent

Social, mobile, video, text, artificial intelligence, machine learning and gamification are all changing the way companies connect with candidates. Companies that don't embrace these new technologies won't be able to attract and engage the best candidates, whether they are outside or already in, your organization. In this session you will learn about new digital technologies that both improve the candidate experience and provide valuable information and insights to hiring managers. Find out how your company can make better hiring decisions by using new technologies and data to supplement human instinct in hiring.

Barbara MarderSenior Partner, Global Innovation Leader for Talent business, Mercer

Martin Ibañez FrochamSenior Partner, Talent — Latin America, Mercer

11:45–12:00Break

12:00–13:30Mercer Global Talent Trends Study 2017 — Empowerment by Design: Today's Business Imperative

The world has changed – and globally, organizations are changing with it. They seek to create an agile, more nimble company, with the ability to learn and respond. But how do you achieve this change?

During this interactive session, we will discuss how AI and robotics is shaping the nature of jobs and how organizations are evolving in response. We will also share what talent strategies can help future-proof your business and share the skills that are most in demand today.

Find out how C-suite executives, HR professionals, and employees around the world are adapting and thriving in this rapidly changing environment. 
Topics will include:

  • The Disconnect:  The C-Suite and HR on the Future of Work
  • Leading on the New Deal:  What to focus on to attract top talent
  • Building a Resilient Organization:  How to mitigate risk and build to adapt

Kate BraveryPartner – Hong Kong, Mercer

Juliana Van WaverenTalent Director – México, Mercer

13:30–13:45Conference Close

13:45–15:00Lunch

PLEASE NOTE: The primary language of the Forum is English. All plenary sessions will be presented in English. PowerPoint material for all plenary and breakout sessions will also be in English.

However, some breakout sessions are offered in both English and Spanish. Please refer to the agenda, which identifies clearly the presentation language of each session. When you register, you can select the sessions based on your language preference.

Register

Contact Information


For information about the event, please contact Alexis Livesey:


For questions concerning the Forum agenda and attendee participation, please click here.

Early Registration


The early registration fee is US$1,750. Delegates can take advantage of this fee if they book before February 28, 2017.

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