Terms and conditions

The program fees cover tuition, course work materials, breakfast, lunch and refreshments. Delegates are responsible for their own travel, accommodation and out-of-pocket expenses.

Cancellations should be sent in writing to Shani Walmsley. Cancellations received more than 30 days prior to the program will be refunded in full. Cancellations received 30 days or less in advance of the program will not be refunded.

You may substitute a colleague for yourself at any time before the start of the program.

Privacy statement as outlined on mercer.com will apply to all registration forms received.


Mercer reserves the right to change or cancel any part of its published program due to unforeseen circumstances and to determine the suitability of any registrant to attend the program. Payment must be received in full before the start of the program. Please note that we reserve the right to refuse admission to the program if proof of payment has not been received. An invoice will be sent upon receipt of a registration form.