Workshop 1

Introduction to Metrics and Analytics

Workshop Overview

Lost in the Fog of Big Data? Learn where to start, what to measure, how to collect and analyse relevant data and most importantly, how to present findings.

Knowing where to start, what to measure and how it can support strategic business decisions can be difficult but our workshop is designed to help you do just that.

In this workshop, we can show you how to significantly change the way workforce data influences decision-making and we will demonstrate how to convert that data into meaningful insights for your business.


  • Understand how to focus your metrics and analytics efforts to get real impact
  • Use analytics to gain insight and make smart decisions about the workforce
  • Tell an effective story with data that will engage your audience

Workshop Outline

Mercer's best practice approach to workforce metrics and analytics

Many organisations start with the data available to them in their standard HR systems, and try to build dashboards and conduct analysis from here. This approach is akin to looking for the proverbial needle in a haystack. In this session we introduce Mercer's approach to analysis, which forms the structure for the remainder of the workshop.

Determining the impact of the analysis

To create meaningful metrics and analytics, it is important to start with the impact you want the analysis to have. In this session we will look at a number of techniques, both qualitative and quantitative, to determine the impact of the analysis. Learning is applied through a case study exercise.

Selecting the metrics that matter

The next phase is to select the metrics needed to answer the questions identified in step 1. In this session we discuss base measures, calculated measures and attributes and review Mercer's Metrics Catalogue. Learning is applied through a case study exercise.

Collecting data

Once the ideal metrics have been identified, then a gap analysis between desired and actual data needs to take place. In this session we will review how to conduct a data audit of the data, and construct a data plan.

Understanding and analysing findings

The next phase is to analyse and understand what the data is telling us. In this session we will share a checklist for reviewing the findings, to both understand what the data is and what the data is not telling us. Learning is applied through a case study exercise.

Reporting and communicating the findings through telling a story

The final critical phase, which is often overlooked or rushed, is the reporting and communication of the findings. In this session we will consider how to understand the data audience, and how to construct a meaningful presentation that will lead to action. Learning is applied through a case study exercise.

Locations & Registration


Sydney – TBA



Jakarta – TBA

FEE:Rp 5,000,000 + VAT

Vietnam – TBA


Singapore – TBA

FEE:S$1,250 + 7% GST

We are also offering in-house workshops tailored to your organisation specific requirements or if above dates are not suitable for you.

Discount Information

  • 25% discount available for the second delegate attending from the same organisation.
  • 25% discount available off the second or third workshop for one delegate attending more than one workshop.

*Please note only one discount can be applied.

Workshop Contacts



United Kingdom & Europe

North America

Other Workshops

Your place or ours?

All of our workshops are available as in-house workshops, which can be run within your organisation.

© 2019 Mercer LLC, All Rights Reserved.